I work with small, medium or large organisations to help them to manage the conflict or critical incidents they and their staff encounter on an all-too-frequent basis. I provide unique and cutting-edge, face-to-face and eLearning programs, designed to provide practical and real-world relevant strategies for managing aggressive and violent people.
I break my program up into three areas, being ...
As a sole operator I have a greater ability to be flexible with my courses and can tailor a training package to suit your specific needs.
I include video footage analysis, information on neuroscience, group discussions, syndicate activities and role-plays. I work with several role-play companies and acting agencies and can provide trained personnel to make your role-plays or full-scale exercises as realistic as possible.
For a more comprehensive look at my courses, click here
In the meantime, download this FREE introductory manual explaining some
of the basic principles for managing aggression. Then, become a member
for more in-depth information, including videos, or visit the CONTACT page to communicate with us.
Assessing a role-play activity
To discuss training program options or book your next course, CALL Tony NOW on +61 417 592 200
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“Great Presenter, kept information interesting and easy to understand. Good examples provided.”
My clients typically have a philosophy of ongoing training and professional development. They want their staff to be safe and enjoying work the way it's meant to be enjoyed, free from the hassles of aggression and violence. That's why the relationships I have with my clients often last for many years.
I have worked with, or am currently working with, the above organisations