Who's Teaching Who?
Thirty-nine years ago, when I first started martial arts, it was all about discipline. You subjugated your preferences and comforts in...
The Safety Training Weave
The standard approach for most conflict management/occupational violence management training programs is to deliver a series of...
Communication Standards Are Plummeting - Why?
It’s interesting to note the increased focus and attention that effective language skills has generated over recent years, all while...
We Are All Trained Communicators ... BUT ...
When you think of someone who is highly skilled at something you imagine that they did thousands and thousands of hours of practice. An...
Winning at Communication
Ever since Morton Deutsch introduced the idea of “Win-Win” conflict management in the mid 20th century, we have become enamored with the...
Thinking about Listening
We have heard for years and years that listening is the key. “Oh ... it’s the mainstay of communication and the very foundation of human...